PARTNER WITH US TO HELP PEOPLE SAFE AND WITH PEACE OF MIND.

ELEVATE YOUR BUSINESS TO THE NEXT LEVEL AND EMPOWER IT!

Registration

General Information

Company Name *

Address *

Region *

City/Province *

Barangay *

Zip Code *

Contact Name *

Contact Mobile No. *

Contact Landline No.

Service Contact Nos. *

Services *

Service Provider Login Information

Email*

Password*

Verify Password*

To proceed with the registration, please take a moment to review the Terms and Conditions and indicate your acceptance.

Here, you can quickly review all the information you've entered in the previous step. Once you click on the "Next" button, all the information you have provided will be saved and submitted for review. However, if you spot any errors or would like to make changes, click on the "Previous" button and make the necessary updates before clicking on "Next." Double-checking your information now will ensure that everything is accurate and complete before moving forward for the review process.

Name*

Address*

Region*

City/Province*

Barangay*

Zip Code*

Contact Name*

Contact Mobile No.*

Contact Landline No.*

Service Contact Nos.*

Services*

Email*

Thank you for your interest on becoming our Emergency Roadside Assistance Service Provider! We are excited to have you on board and are committed to providing our customers with a seamless and hassle-free experience.

We would like to inform you that the information you have entered in the application form has been saved and submitted for review by our partners relationship officers.

If you encounter any issues or have any questions, our customer service team is always available to assist you. You can reach out to us via email or phone, and we will be happy to help.

Thank you again for considering on becoming our Emergency Roadside Assistance Service provider. We look forward to having you as a valued partner of our community.

I. Who we are:

Serval Fleet Solutions, Corp. ("Serval Protect"), a prominent provider of motorcar roadside assistance services in the Philippines. Renowned for our exceptional service, we take pride in our position as a leader in the industry. Our company not only offers reliable assistance on the road but also provides customers with the convenience of procuring their motorcar roadside assistance policies online through our user-friendly website.

II. Our Privacy Statement:

As your selected provider of roadside assistance services, we prioritize the safeguarding of any personal information you may disclose to us through our website. Maintaining the privacy of your personal information is of utmost importance to us, and we ensure its protection through comprehensive measures and protocols. This privacy policy outlines our practices regarding the collection, usage, communication, and protection of information pertaining to you. We strongly advise that you carefully review this Privacy Policy to gain a clear understanding of our commitment to maintaining your privacy.

III. Personal Information that we collect:

We solely collect personal information directly provided by you. This may encompass various details such as your name, address, contact number, vehicle information, government identification details, date of birth, marital status, and email address.

In the event that you furnish us with personal information regarding other individuals, it is your responsibility to notify them that their information is being shared with us. Rest assured, we will utilize such information exclusively for the specific purpose for which it was provided to us.

IV. How we use the information:

We will utilize the provided information only to the extent necessary to accomplish the following purposes:

Responding to your inquiries promptly and effectively.
Fulfilling your requests pertaining to services, including, but not limited to, underwriting, policy issuance, policy changes, and renewals.
Collecting outstanding receivables owed to us.
Conducting thorough investigations and facilitating the settlement of claims.
Submitting necessary information to banks, and financial institutions.
Providing clear and effective communication regarding our services.
Informing you about relevant events, programs, activities, or services that we believe may be of interest to you.
Preventing and detecting any instances of fraud, as well as potentially illegal or unlawful activities.
Conducting marketing, underwriting research, and modeling to enhance our services.
Fulfilling reporting obligations to all government and/or Roadside Assistance regulatory entities.
Acting in accordance with applicable laws or as required and authorized by orders from any competent court.

V. Other Non-Personal Information that we collect:

We are committed to using your information solely for the purposes that you have expressly authorized. Under no circumstances will your information be sold, rented, or shared with other entities or organizations for commercial purposes, or in any manner inconsistent with the disclosures outlined in this Privacy Policy.

In order to provide you with the products and services you require, it may be necessary for us to share your personal information with external third parties for outsourced operations. However, such sharing will only occur to the extent necessary to fulfill the intended purpose.

On occasion, we may be obligated to disclose information in order to comply with legal and regulatory requirements, or if we genuinely believe, in good faith, that such disclosure is legally required or necessary to protect the rights of others, prevent physical harm, mitigate financial loss, or as part of an investigation into suspected or actual illegal activity. Additionally, we may disclose information to a court, government agency, or other third parties when subpoenaed or as otherwise mandated by law. Furthermore, disclosure may be necessary for authorized company audits, investigating fraud or illegal/unlawful activities, or addressing security threats.

VII. Our Privacy and Security Procedures:

At Serval Protect, we are dedicated to ensuring the security and protection of the personal information you provide us through our website. We maintain reasonable physical, electronic, and procedural safeguards to prevent the loss, misuse, unauthorized access, alteration, or destruction of this information. Access to personal and account information is restricted to authorized employees and third parties who require such information to assist us in delivering products and services to you. Any employee found misusing customer information will be subject to appropriate penalties in accordance with company policies. Furthermore, in addition to the obligations outlined in Non-Disclosure and Data Privacy Agreements, third parties to whom we disclose your personal information are required to comply with this Privacy Policy and have established information security procedures in place.

VIII. Your Data Privacy Rights

As our valued customer, you are entitled to certain rights under the data privacy laws and regulations of the Philippines. These rights include:

The right to be informed: You have the right to be informed about the collection, processing, and storage of your personal data by our company. We will provide transparent and clear information regarding the purposes for which your data is collected.
The right to access: You have the right to request access to your personal data held by our company. Upon a written request, we will provide you with reasonable access to your personal data, including a description of the information we hold and the purposes for which it is processed.
The right to object: You have the right to object to the processing of your personal data. We will respect your objection and cease processing your data, except in cases where processing is required by law or pursuant to a legal obligation.
The right to erasure or blocking: You have the right to request the erasure, blocking, removal, or destruction of your personal data from our filing system. However, please note that we may still process your data for commercial, operational, legal, and regulatory purposes.
The right to damages: If you suffer damages due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data, you have the right to claim compensation. This applies to violations of your rights and freedoms as a data subject.
The right to file a complaint with the National Privacy Commission: If you believe that your personal information has been misused, disclosed maliciously, improperly disposed of, or if any of your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission (NPC).
The right to rectify: You have the right to request the correction of any errors in your personal data. We will promptly rectify any inaccuracies to ensure the accuracy and completeness of your information.
The right to data portability: You have the right to obtain and electronically move, copy, or transfer your personal data in a secure manner for further use. This right ensures that you maintain control over your personal data

Please note that these rights are subject to limitations and exceptions as provided by the Philippine Data Privacy laws and regulations.

IX. Changes to this Policy:

We retain the right to amend or supplement this Privacy Policy as needed. In the event of any substantial modifications, we will update our website to reflect such changes. We strongly advise you to regularly review this Privacy Policy to stay informed about any updates or revisions.